Privacy policy applies only to users who are registered with the online shop.
Privacy policy
This Privacy Policy covers the information contained in the register description pursuant to Section 10 of the Personal Data Act (523/1999).
Controller: Robomaa.com Oy, Ratastie 7 A 30, 14200 Turenki, Finland. Business ID: FI23787037.
Person responsible for the register: Jyri Koskinen shop@robomaa.fi Name of the register: Robomaa.com Oy e-commerce customer register
Purpose of the register
The data is used to deliver orders from registered users, to maintain customer relations, for service-related contacts, for reporting and for marketing purposes. The registered customer has the possibility to opt-out of receiving marketing messages.
Data content of the register
Basic customer data: first name, surname, e-mail address, telephone number, street address, postal code, postal town, marketing authorisations, user name, password. Customer-related data: order information and history, purchasing behaviour, technical data.
What data we store
When you visit our website or make a purchase with us, we record information about the products you place in your shopping cart and what you purchase. When you place an order, we store the following information about you: name, postal address, billing address, telephone number, email address, customer number.
We record your email address so that we can send you an order confirmation for your online purchase. If you have given your consent, you will also receive email newsletters. We also need your postal address for the delivery of your order. The personal data provided in connection with the purchase transaction will also be stored for possible future contacts, such as support requests, complaints and guarantees.
Regular data sources
The data sources of the register are the data provided by the customer at the time of registration and stored during the use of the service.
Destruction of data
The personal data provided will be kept for as long as the customer relationship remains in force. At the end of the customer relationship, we keep the purchase history for accounting purposes. If you wish to have your personal data deleted or no longer wish to receive newsletters, you can unsubscribe from the newsletter via your own account. You can contact us for any questions regarding the removal of your subscription.
Protection of the register
The data in the register is stored in databases protected by firewalls and strong encryption, located on the server of the e-commerce service provider Nethit Networks Oy. Personal data is processed only by predefined person(s). The processing of data in the register requires a password and a user ID and sufficient access rights. The register is protected from external access and the use of the data is monitored.
Disclosure of data
The data in the register will not be disclosed to third parties without prior consent.
Credit and debit card purchases
All purchases made by credit card or debit card are verified by Paytrail Oy's own certification service. Therefore, no information related to the customer's credit card is stored on Robomaa.com Oy's server at any time. At no time will the customer's account information be stored on Robomaa.com Oy's server. All communication between Robomaa.com Ltd, the customer, banks and Paytrail Ltd is SSL (Secure Socket Layer) encrypted.
You can read more about Paytrail Oyj's services for consumers here
Use and management of cookies
Cookies are used in the online shop only to the extent required by the OpenCart e-commerce software. Cookies are not used as data sources by the webshop administrators under any circumstances. You can see which cookies are stored on your web browser in its settings. You can delete cookies already stored, block future cookies and configure your browser settings to ask you about cookies every time a website you visit wants to use cookies.
Google Analytics (GA4) cookies allow us to measure visitors traffic and see traffic sources by collecting information in data sets. They also help us understand which products and actions are more popular than others. We do not share these information with Google.
If you delete cookies or block some cookies, it is possible that the functioning of certain elements of the website may be affected. You can disable cookies by going from the main menu of your browser to Settings --> Privacy and Security.
Right to check and update information
In accordance with Article 26 of the Personal Data Act, the data subject has the right to check what information concerning him or her has been stored in the personal data file. The registered customer can update his/her name and address data in the My Account section. Personal data verification concerns both the personal data we have stored and information on how and for what purpose the personal data you have provided is used. If you disagree with how your personal information should be used, you have the right to withdraw your consent to the use of the information you have provided. You also have the right to have us delete any personal data we hold about you. If you have any questions or concerns about your personal information, please contact us. Our customer service team can be contacted by email at shop@robomaa.fi.